Effective Date: July 18, 2025

This Data Protection Policy outlines how VCCPANDA IO collects, processes, stores, and safeguards your personal data when you access or use our platform located at https://www.vccpanda.io. By using our services, you agree to the practices described in this policy.

1. Purpose of Data Collection

We collect personal data to operate our digital services effectively, enable secure transactions, support communication, and fulfill legal obligations. Our goal is to offer a safe, personalized, and efficient user experience.

2. Types of Information Collected

The personal data we may collect includes, but is not limited to:

• Full name
• Email address
• Phone number
• Billing and payment information
• IP address and device/browser details
• Platform usage data and communication logs
• Any files or content shared via our services

3. How We Use Your Information

Your data is used to:

• Manage your account and profile
• Process transactions securely
• Provide customer support
• Match services or users
• Analyze performance and improve our platform

We do not sell or rent your personal information to third parties.

4. Data Sharing and Disclosure

We may share your information with trusted third parties, such as:

• Payment processors
• Hosting and infrastructure providers
• Security and fraud detection services

All partners are contractually required to safeguard your data and use it only as instructed.

5. Data Storage and Security

VCCPANDA IO uses secure servers, encryption (e.g., SSL/TLS, AES-256), and strict access controls. Your data is retained only for as long as required for legitimate business or legal reasons.

6. User Rights and Control

You have the right to:

• Access your data
• Request correction or deletion
• Update your account settings

To exercise your rights, email us at hello@vccpanda.io.

7. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Performance analytics
• Personalization
• Security enhancements

You can manage cookie settings through your browser. For more information, see our Cookie Policy.

8. Changes to This Policy

This policy may be updated periodically. Significant changes will be communicated through the platform or via email. Continued use of our services indicates acceptance of the updated terms.

9. Contact Information

If you have questions or concerns about this policy, contact us:

Email: hello@vccpanda.io
Phone: +44 7414 223844
Website: https://www.vccpanda.io
Address: 33 Charlotte Rd, Highfield, Sheffield S1 4TJ, United Kingdom