Effective Date: July 18, 2025
At VCCPANDA IO, we strive to maintain a secure, professional, and respectful environment for all users. As such, we reserve the right to suspend or terminate user accounts that violate our policies or engage in illegal or unethical activities. Below is an outline of our account suspension and termination policy.
1. Grounds for Suspension or Termination
We may suspend or terminate a user’s account at our discretion if we believe the user has engaged in any of the following activities:
- Illegal Activities: Fraud, theft, or promotion of unlawful content.
- Violation of Terms: Breach of our Terms and Conditions, Privacy Policy, or Code of Conduct.
- Fraudulent Behavior: Misrepresentation, financial fraud, or false information.
- Harassment or Discrimination: Abuse based on race, gender, religion, or other attributes.
- Intellectual Property Infringement: Sharing unauthorized or plagiarized work.
- Misuse of Platform: Manipulating platform features or services.
2. Process of Suspension
Suspended users will be notified via their registered email. Users may respond with clarification or corrective action. Severe violations may lead to immediate suspension without prior notice.
3. Process of Termination
Accounts may be permanently terminated for serious or repeated violations. Terminated users may not register again under any identity.
4. Appeal Process
Users can appeal suspensions or terminations by emailing support with details and relevant evidence. Appeals will be reviewed fairly and individually.
5. Refunds and Outstanding Payments
No refunds are provided for terminated accounts. Outstanding funds may be withheld. Active disputes will follow the dispute resolution policy.
6. Prohibited Behavior and Activities
- Abuse: Threats, verbal attacks, or inappropriate communication.
- Spam: Unsolicited promotions or repetitive content.
- Financial Misconduct: Chargebacks, scams, or fee circumvention.
7. Consequences of Suspension or Termination
- Loss of Access: Account, data, and communication channels will be restricted.
- Profile Removal: Your public listings, reviews, and services may be taken down.
- Legal Action: May be taken in extreme or unlawful cases.
8. Preventing Account Suspension
- Comply with platform rules and local laws.
- Engage respectfully with other users.
- Report suspicious behavior promptly.
9. Contact Information
If you have questions about this policy or your account status, contact us at:
VCCPANDA IO
Website: https://www.vccpanda.io
Email: hello@vccpanda.io
Phone: +44 7414 223844
Address: 33 Charlotte Road, Highfield, Sheffield S1 4TJ, United Kingdom
By using the VCCPANDA IO website, you agree to comply with this Account Suspension and Termination Policy.