Effective Date: July 18, 2025

At Vccpanda IO, we are committed to maintaining a secure, transparent, and trustworthy environment for all users. This Know Your Customer (KYC) Policy outlines our procedures for verifying the identity of individuals using our website https://www.vccpanda.io. The goal is to prevent fraud, enhance user security, and comply with applicable laws.

1. KYC Process for Freelancers

Freelancers must complete identity verification before offering services or receiving payments:

• National ID Verification: Upload a valid government-issued ID to confirm identity.
• Proof of Address: Submit a utility bill or bank statement (if required) to confirm location.
• Email Verification: Verify the email address through a confirmation link.
• Profile Photo: A real profile picture may be requested to prevent impersonation.

Once verified, the account will have full access to Vccpanda’s features.

2. KYC Process for Buyers

Buyers must complete a basic verification process to ensure authenticity:

• Email Verification: Buyers are required to confirm their email to activate communications and place orders securely.

3. Purpose of KYC

This policy ensures:

• Fraud Prevention: Protect users from fraudulent activity and impersonation.
• Identity Verification: Confirm that all participants are real individuals.
• Regulatory Compliance: Meet applicable laws and financial regulations.

4. Data Privacy and Security

We are committed to protecting user data with strict confidentiality measures:

• Encryption: All KYC data is encrypted and securely stored.
• Confidentiality: Your data will never be shared with third parties unless legally required or with your consent.

5. Failure to Complete KYC

Failure to complete required verification may result in limited access:

• Freelancers may not post services or accept payments.
• Buyers may not place orders or communicate until verification is complete.

6. Updating KYC Information

Users must promptly update their KYC details if changes occur, such as a new address or updated ID.

7. Contact Information

If you need assistance with the KYC process, contact us:

📧 Email: hello@vccpanda.io
📞 Phone: +44 7414 223844
📍 Address: 33 Charlotte Rd, Highfield, Sheffield S1 4TJ, United Kingdom