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Shipping and Delivery Policy
At VCCPANDA IO, we prioritize fast, reliable, and convenient delivery methods to ensure you receive your purchases seamlessly. Below are the details of our Shipping and Delivery Policy for both digital and physical products.
Digital Products and Services
Instant Delivery:
- Most digital products, such as virtual credit cards and accounts, are delivered instantly upon successful payment confirmation.
- In rare cases, delivery may take up to 1 business day due to verification processes.
Delivery Channels:
- Digital products are sent through secure platforms, including:
- Messengers (e.g., WhatsApp, Telegram)
- Live Chat
- Customer Dashboards
- Ensure your contact details are correct during checkout to avoid delays.
- Digital products are sent through secure platforms, including:
Availability:
- Our digital delivery system operates 24/7, 365 days a year, ensuring uninterrupted service.
Physical Products
Shipping Method:
- Physical items are shipped via trusted carriers, such as [e.g., DHL, FedEx, UPS], to ensure safe and timely delivery.
- Tracking details will be provided once your order is shipped.
Processing Time:
- Orders are processed within 1-2 business days for physical products.
- Delivery times vary depending on the shipping method and destination.
Delivery Time:
- Domestic Shipping: [e.g., 3-5 business days]
- International Shipping: [e.g., 7-14 business days]
Shipping Costs:
- Calculated based on weight, destination, and shipping method, displayed at checkout.
Important Notes
- For Digital Products:
- Please check your spam or junk folder if you do not receive the product within the stated timeframe.
- Contact us at hello@vccpanda.io if there are issues with delivery.
- For Physical Products:
- Customs fees, taxes, and import duties (if applicable) are the buyer’s responsibility.
- Ensure your address is accurate to avoid delivery issues.
Customer Support
If you have questions or need assistance with your delivery, feel free to reach out:
VCCPANDA IO
Website: https://www.vccpanda.io
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: hello@vccpanda.io
Phone: +44 7414 223844
We’re here to ensure your VCCPANDA experience is smooth and hassle-free!