Shipping and Delivery Policy

Effective Date: July 18, 2025

At VCCPANDA IO, we are committed to delivering your purchases promptly and securely. This policy outlines how digital and physical products are processed and delivered.

1. Digital Products

Instant Delivery

• Most digital items—including virtual credit cards, account credentials, and similar services—are delivered instantly upon confirmed payment.
• In some cases, verification may delay delivery by up to 1 business day.

Delivery Channels

• Secure Email
• Messaging apps (e.g., WhatsApp, Telegram)
• Live Chat
• Customer Dashboards (if available)

Please ensure your contact information is accurate at checkout to avoid delays.

24/7 Availability

Digital orders are processed and delivered around the clock, 365 days a year.

2. Physical Products

Shipping Methods

Physical goods (if any) are shipped via reliable carriers such as DHL, FedEx, or UPS. Tracking information is provided once the item is dispatched.

Processing Time

• Orders are processed within 1–2 business days.

Estimated Delivery

• Domestic: Typically 3–5 business days
• International: Typically 7–14 business days

Shipping Costs

Shipping fees are calculated based on the destination, weight, and carrier, and shown at checkout.

3. Important Notes

• For Digital Products: If your item hasn’t arrived, check your spam or junk folder, or contact us.
• For Physical Products: Customs duties, taxes, and import fees (if any) are the customer’s responsibility. Double-check your address for accuracy to avoid shipping issues.

4. Customer Support

If you have any delivery-related questions or concerns, please get in touch:

VCCPANDA IO
Website: https://www.vccpanda.io
Address: 33 Charlotte Road, Highfield, Sheffield S1 4TJ, United Kingdom
Email: hello@vccpanda.io
Phone: +44 7414 223844

We’re here to ensure your VCCPANDA experience is smooth, secure, and reliable.